Returns & Exchanges
At BetterMe Store, we want you to be fully satisfied with your gear; if you are not happy with your purchase, you can return or exchange items within 30 days of delivery.
1
Initiate Your Request
Log into your BetterMe account and navigate to your order history to select the items you wish to return or exchange.
2
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain in brand-new, sellable condition.
3
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or replacement.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing